شرح جایگاه شغلی

• To liaise with ITS, Technical vendors etc., to support all platform delivery team’s activities.
• To contribute in designing and implementing digital strategy and roadmap.
• To collaborate with product owners to design an encompassing User Journey for Digital P&S.
• To lead team to identify technical requirements of digital products based on products roadmap, experience and performance reports and ensure their alignment with digital strategy.
• To support team in drafting CERs/RFPs, also review and confirm them.
• To involve in process of clarification of changes on digital platforms/products based on their scope and priorities.
• To constantly review progress of changes implementations as projects move on via team reports, support team in resolving escalated issues to ensure the deadline and expected quality met in result.
• To involve in negotiation of RFPs in collaboration with other managers of the department with vendor to support technical side.
• To attend in Content Provider Acquisition committee to support technical side of the assessment and clarification on platform and technical needs.
• To lead development of MTNIrancell Digital P&S delivery plans in order to meet company requirements for Digital segment offerings.
• To monitor digital P&S initiatives and make sure timely delivery of digital services/ platforms and initiate solution to enhance them.
• To ensure all MTNIrancell Digital P&S offerings are up and running/functional as per defined scope.
• To work with business units to improve digital decision-making in regards to technology choices and the implementation and integration of 3rd-party products.
• To work collaboratively with all MTNIrancell digital service partners to provide best-known customer experience services in digital area.
• To study best practices and suggest for improvement on business especially digital area regarding benchmarks.
• To manage generation and validation of various reports including adhoc for line manager and other requesters on digital business and team activities.

حوزه شغلی

علم داده - هوش مصنوعی

مدیر محصول - مدیر اجرایی - مدیر داخلی