کارآموزی ECRM Specialist

Responsibilities :
 

• Analyze customer data to segment audiences and create targeted campaigns.
• Execute and optimize e-CRM campaigns, including SMS and push notifications, to improve customer engagement and retention.
• Use CRM software and tools to monitor and track campaign performance, adjusting strategies as needed to improve key KPIs (e.g., CTRs, conversion rates).
• Collaborate closely and proactively with cross-functional teams (Marketing, Sales, and Product Development) on CRM-related topics.
• Prepare detailed reports and insights for senior management on the effectiveness of e-CRM initiatives.
• Conduct A/B testing to optimize campaigns based on performance data

Requirement:
 

• Familiarity with customer segmentation, marketing automation, and personalization techniques.
• Fluency in data analysis and reporting using tools like Excel, SQL, or similar data platforms.
• Knowledge of A/B testing and campaign optimization techniques.

Benefits :
Join our friendly and dynamic team and enjoy a range of perks, such as:
 

• Professional development opportunities
• Free breakfast every day
• Birthday and anniversary gifts and surprises
• Lunch and snack subsidies
• Transportation budget
• Comprehensive health insurance
• Seasonal and special charges and discounts from Tapsifood