مشخصات عمومی
خدمت
معافیت دائم یا اتمام سربازی
بازه سنی
23 تا 35 سال
مشخصات شغلی
حوزه شغلی
مهندسی برق
شرح جایگاه شغلی
- To communicate and keep resolution track of technical details related to raised issues with MTN Irancell Network Maintenance team, technical support organizations, vendors and management teams
- To provide proactive network monitoring, also follow established procedures when responding to network alarms and events
- To provide awareness on quality and safety within the region and ensure compliance based on international standards
- To ensure RAN, BSS and facilities equipment in remote BSCs/RNCs are operational, and support to escalate for troubleshoot and follow up with respective vendors or parties based on SLAs/OLAs, both internally and externally
- To ensure regional installations are within the MTNIrancell agreed standards and switching/radio environment is kept clean and tidy
- To monitor the GOS (Grade of Service) & QOS (Quality of Service) in order to meet the Network objectives
- To monitor the Network performance against national and vendor KPIs / SLAs
- To submit operational issues for the MTNIrancell Network maintenance team and ensure successful resolution
- To follow-up issues raised by vendor within related trouble ticketing system and ensure successful resolution
- To support the Regional Operations Manager in coordinating the vendors and related project managers for rollout
- To follow-up with vendors on any related outstanding issues and ensure successful resolution
- To maintain ongoing communication within the team (of regional engineers) and externally to keep all stakeholders, aware of relevant, known issues and steps being taken
- To assist the Regional Operations Manager in meeting the objectives of the Region and to meet the national and vendor KPIs in a broader perspective
- To provide detailed report of network status to the Regional Operations Manager, Lead Manager and Senior Management as per instructions
- To coordinate and troubleshoot network events pushing internal teams and external vendors to meet the challenges in providing a continuously superior quality-network and satisfy the needs of MTNIrancell customers
دانشکار را در شبکه‌های اجتماعی دنبال کنید.
دارای مجوز رسمی کاریابی الکترونیکی از وزارت کار، تعاون و رفاه اجتماعی
دانشکار توسط سرویس‌های ابری هم‌روش پشتیبانی می‌شود.
© ۱۴۰۳ تمام حقوق و محتویات این سایت متعلق به شرکت میزان بنیان
می‌باشد.
